Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Poke-PowerTCG website and the purchase of any products available through it.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should stop using the website immediately.

In these Terms:

  • “Website” refers to the Poke-PowerTCG website and any related subdomains.

  • “User”, “Customer”, or “You” refers to anyone accessing or purchasing from the website.

  • “We”, “Us”, and “Our” refer to Poke-PowerTCG, the website owner and operator.

You must be at least 18 years old to use this website or make a purchase.

2. Intellectual Property

All content on this website including but not limited to:

  • text

  • images

  • graphics

  • logos

  • design

  • software

  • product descriptions

is the property of Poke-PowerTCG or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may:

  • view website content for personal, non-commercial use

You may not:

  • copy

  • reproduce

  • distribute

  • modify

  • resell

any content without written permission.

3. Acceptable Use

You agree not to use the website in any way that:

  • damages or disrupts the website

  • interferes with other users

  • violates any applicable laws or regulations

  • attempts unauthorized access to systems or data

  • copies protected content without permission

We reserve the right to restrict access or terminate accounts that violate these rules.

4. Account Registration

To access certain features you may be required to create an account.

You agree that:

  • all information provided is accurate

  • you will keep your account details updated

  • you will keep your password confidential

You are responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Orders and Contracts

By placing an order on the website you agree to purchase the selected products under these Terms.

A legally binding contract is formed only when we send an order confirmation email.

We reserve the right to:

  • refuse or cancel any order

  • limit quantities

  • cancel orders due to suspected fraud or payment issues

6. Product Availability

All products displayed on the website are subject to availability.

We reserve the right to:

  • modify product descriptions

  • discontinue products

  • adjust pricing

without prior notice.

7. Pricing and Payment

All prices displayed on the website are shown at the time of purchase.

Payment must be completed at checkout using the available payment methods.

We reserve the right to cancel orders if:

  • payment cannot be verified

  • billing information is incorrect

  • fraud is suspected

For security reasons, billing and payment verification may be required before delivery.

8. Digital Products (Pokémon TCG Live Codes)

Many products sold on Poke-PowerTCG are digital code cards.

These products are delivered electronically through:

  • your account dashboard

  • order confirmation page

  • or email

Once a code has been revealed or delivered, the order is considered fulfilled.

Because digital codes can be used immediately, digital products are non-refundable once delivered, unless a code is proven invalid or defective.

9. Delivery

Digital Orders

Most digital orders are delivered instantly after payment confirmation.

In rare cases delivery may be delayed due to:

  • payment verification

  • system maintenance

  • high traffic

If you do not receive your digital order within 10 minutes, please contact our support team.

Physical Orders

If physical products are offered, delivery times and costs will be shown during checkout.

Shipping policies and timelines may vary depending on location.

10. Returns and Refunds

Refund eligibility depends on the type of product purchased.

Digital Products

Due to the nature of digital codes:

  • refunds are not available once codes are revealed

  • refunds may be issued if a code is invalid or unusable

Physical Products

Physical products may be returned within 14 days of delivery, provided that:

  • items are unused

  • items remain sealed in original packaging

Customers are responsible for return shipping unless the item is faulty or incorrect.

11. Website Availability

We aim to keep the website available at all times but do not guarantee uninterrupted access.

We are not responsible for service interruptions caused by:

  • maintenance

  • server issues

  • external service providers

  • circumstances beyond our control

12. Limitation of Liability

To the maximum extent permitted by law, Poke-PowerTCG shall not be liable for:

  • loss of profits

  • loss of business

  • loss of data

  • indirect or consequential damages

Nothing in these Terms excludes liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any liability that cannot legally be excluded

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • the content

  • privacy practices

  • policies

of external websites.

Accessing such sites is at your own risk.

14. Privacy and Cookies

Your use of this website is also governed by our:

  • Privacy Policy

  • Cookie Policy

These policies explain how we collect, store, and process your personal data.

15. Changes to These Terms

We may update these Terms and Conditions at any time.

Updated versions will be posted on the website and become effective immediately.

It is your responsibility to review the Terms periodically.

16. Governing Law

These Terms and any disputes related to the website or purchases are governed by the laws of England and Wales.

Any legal disputes shall be handled by the courts of England and Wales unless otherwise required by applicable consumer law.

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: support@poke-powertcg.com