Privacy Policy

This Privacy Policy describes how Poke-PowerTCG collects, uses, and protects personal information when visitors or customers access our website.

We use secure transmission technologies whenever possible. However, data transmission over the internet, especially communication via email, may contain security vulnerabilities. Complete protection of data against access by third parties cannot be guaranteed.

Personal data refers to specific information about an identified or identifiable individual. Such data is collected only when necessary for the execution of a contract or for providing our services. Personal data processing may include storing, modifying, transmitting, blocking, or deleting such data.

Personal data will only be stored for as long as required for its intended purpose or as required by applicable law.

When visiting our website, certain technical information may automatically be stored on our servers. This may include the date and time of access, pages visited, browser type, operating system, and the name of your internet service provider. This information does not directly identify individuals and is used solely for statistical purposes and to improve our website and services.

Our website may also store data on your device through the use of cookies. Cookies help improve usability and functionality of the website. You may disable cookies in your browser settings, though this may limit certain features of the website.

Personal data will not be shared with third parties unless required to complete a transaction or comply with legal obligations. This may include trusted service providers such as payment processors (for example PayPal or Stripe) or authorities when legally required.

You have the right to withdraw your consent to the processing of your personal data at any time. You also have the right to request information about the personal data stored about you free of charge.

Section 1 – Transactional Information

What do we do with your information?

1. When you purchase something from our store, we collect personal information such as your name, email address, and billing information as part of the buying and selling process.

2. When you browse our website, we may automatically receive your computer’s Internet Protocol (IP) address. This helps us understand your browser type and operating system in order to improve our services.

3. Your personal data may be processed for the following purposes:

To complete transactions, verify payments, and process orders
To deliver purchased products or services
To communicate with you regarding your orders or inquiries
To send updates, promotions, or store news if you have given consent
To analyze website usage and improve our services
To perform internal operations such as accounting, auditing, and analytics
To protect against fraud and other illegal activities
To comply with legal obligations and enforce our policies

Section 2 – Consent

How do we obtain your consent?

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or return a purchase, we assume that you consent to the collection and use of that information for that specific purpose.

If we request your personal information for secondary purposes such as marketing, we will either ask for your explicit consent or provide you with an opportunity to decline.

How can you withdraw your consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:

support@poke-powertcg.eu

Section 3 – Disclosure

Do we disclose your information?

Certain members of our team may access personal data only when necessary to perform their job responsibilities.

We may share your information with trusted service providers that assist in operating our website, processing payments, or delivering services. These providers are only allowed to use your information as required to perform their services.

We may also disclose personal information if required by law or legal request.

Section 4 – Online Store

Our online store platform allows us to sell products and services to customers securely through our website.

Payment

If you choose a direct payment method to complete your purchase, payment information may be processed through secure payment gateways.

All payment gateways follow Payment Card Industry Data Security Standard (PCI-DSS) requirements. These standards are managed by the PCI Security Standards Council and supported by major payment brands such as Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Additional security protections may also be provided by your bank, PayPal, or other financial institutions involved in processing the transaction.

Section 5 – Third-Party Services

Third-party service providers used by our website will collect, use, and disclose your information only to the extent necessary to perform their services.

However, some providers such as payment processors may have their own privacy policies governing the information required for purchase transactions. We recommend reviewing their policies to understand how your data is handled.

Some providers may operate in jurisdictions different from yours. If you proceed with a transaction involving such providers, your information may become subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies.

Section 6 – Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide payment information, it is encrypted using secure socket layer (SSL) technology and stored with strong encryption standards.

Although we implement strong security measures, no method of transmission over the internet or electronic storage is completely secure.

Section 7 – Your Rights

Depending on your location, you may have certain rights regarding your personal data.

GDPR (Europe)

European residents have the right to:

Access personal information held about them
Request correction, updating, or deletion of their data
Restrict or object to data processing
Request data portability

You also have the right to lodge a complaint with your local data protection authority.

Other Regions

Depending on local laws, you may have additional rights related to data access, correction, deletion, and portability.

To exercise any of these rights, please contact us using the contact information below.

Section 8 – Data Retention

We retain personal data only for as long as necessary to fulfill its intended purpose or to comply with legal obligations. When the information is no longer required, it will be securely deleted or anonymized.